- You have 7 days upon receiving an order to submit a claim to HDB for the exchange or return for an unworn and unwashed item.
- Contact us before returning the item by emailing customerserviceHDB@gmail.com or by going to the Contact Us tab.
- If you purchase an item that is "on sale" or discounted, it is considered final sale and cannot be returned or exchanged.
- All shoes, jewelry, home decor/goods, and accessories are considered final sale and cannot be returned or exchanged.
- Unless arrangements are made with us beforehand, you will cover the cost of shipping for the return.
- Note that exceptions may apply for the return of custom-made, hygienic, mission donations, or other specified products.
- We want all of our customers to be completely happy and satisfied with our products! Therefore, we truly need our shoppers to be kind, understanding, and patient!